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Flower.com is a group of florists’ shops in different cities. When you place your order online, the order is created and delivered from a local florist in the same city as your recipient. This flower delivery service is great if you want to buy your flowers from a local florist.

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Pros

• Flowers come from local florists in the city where your recipient lives.
• Shop by Occasion or Flower type.
• Live online support to answer your questions about ordering flowers, but you won’t be speaking to the florist who does the arrangement.
• Prices are competitive when you order flowers online.
• For delivery, they have many flower arrangements to choose from. But expect some substitutions.
• Customer service will replace any damaged or unsatisfactory orders.

Cons

• Order and delivery process can be complex so make sure you leave enough time for same day deliveries.
• Delivery charges vary depending on where the flowers are going.
• Website is a little bit confusing to work with.
• Will substitute flowers depending on what the local florist has in her stock.

Overall

Flower.com is a network of florists across the U.S. Expect substitutions for certain flowers because not all florists will have all the flowers needed for all arrangements on their website. There also have been delays with delivery due to scheduling of the local florist. However, Flower.com is a good choice for people who want to support local florists.